ENC 1102 · Summer 2026

Writing beyond
the classroom.

This portfolio follows my ENC 1102 project on how students use unofficial class group chats to ask questions, compare information, and support one another.

Carmine IaconaDr. Rebecca WatkinsComposition II

Opening · 01

Cover Letter

Before ENC 1102, I mostly saw research as choosing a topic, finding enough sources, and writing a paper. My project ended up being less straightforward. It started with something familiar: college students often create unofficial class group chats to ask questions and compare what they think an assignment means. To study that, I had to decide what kind of writing I was looking at, find out what earlier research had already covered, make choices about the privacy of group chats, interview participants, and change my claim when their answers did not fully match what I expected.

Almost every major assignment became part of the same project. I set out the question in the Initial Research Proposal, researched four sources for the Annotated Bibliography, and used the CARS exercise to focus on the difference between instructor-managed messaging and student-run chats. I then interviewed five people and coded their answers for recurring ideas. When they brought up incorrect information, notification stress, and students who rarely posted, I changed my original assumption that the chats were mostly helpful. My current argument is that these chats can make it easier to ask questions, restate official instructions in familiar language, and participate by reading or reacting. They can help, but they are not always accurate or welcoming to everyone.

I organized the portfolio in two ways. The six reflections connect specific artifacts to each course outcome, while the timeline and artifact index show the order in which I completed the work. The three major assignments are available as web pages and original-file downloads. The Process Archive contains the smaller assignments I used along the way. The field essay on this site is Revision 1, submitted July 26, and the final version is due July 31. I kept the dates and version labels visible so readers can tell what was finished at each point and what was still being revised.

Reflection · 02

Six Course Outcomes

Under each outcome, I explain what I learned and link the assignments that show it.

01

Outcome

Generating Inquiry

Generate and explore genuine lines of inquiry related to writing, language, literacy, and/or rhetoric.

My research question came from something I see all the time: students making unofficial class group chats to ask about due dates, instructions, and anything else they are unsure about. At first, I only knew that I wanted to study these chats. The Initial Research Proposal made me narrow that interest into a question about how students use the chats to clarify course expectations and support one another. It also made me explain why short messages, reactions, tone, timing, and audience are worth studying as writing.

My question changed once I started reading sources and doing interviews. In the CARS Model Introduction, I noticed that much of the existing research looks at messaging spaces created or observed by instructors. I decided to focus on chats run entirely by students instead. I also stopped assuming that these chats were mainly helpful. Participants mentioned incorrect information, too many notifications, and situations where quieter students felt left out. I kept the same overall question, but I became more open to answers I had not expected. I did not decide on an answer and then look for proof; I let the sources and interviews change what I expected to find.

02

Outcome

Multiple Ways of Writing

Purposefully integrate multimodality, multiple languages, and/or multiliteracies into writing products to support their goals.

The Genre and Discourse Communities response helped me understand the difference between a medium and a genre. GroupMe, Discord, and email are media that can carry many kinds of writing. An assignment-clarification question is a genre because students use it repeatedly for the same basic purpose. I looked at the usual parts of that message: giving context, admitting uncertainty, asking a direct question, and responding with a short reply or reaction. Each part helps a student ask for help quickly without making the message feel too formal.

I used the same idea when I built this ePortfolio. I could have simply uploaded the documents, but that would make it difficult to see how they connect. I added navigation, outcome sections, version labels, internal links, and original-file downloads so a reader can start with a course outcome or follow the project in order. The field essay also discusses reactions and silent reading because students can participate in a chat without writing long messages. Working on these artifacts showed me that format and design matter because they affect how readers find and understand the writing.

03

Outcome

Information Literacy

Evaluate and act on criteria for relevance, credibility, and ethics when gathering, analyzing, and presenting primary and secondary source materials.

For the Annotated Bibliography, I did not use the first four articles I found. I looked through more sources, read their abstracts, checked where they were published, and compared the methods they used. I left out articles that mentioned technology but did not actually study communication. In the second paragraph of each annotation, I explain why the source is credible, where it is limited, and how I could use it. For example, Gronseth and Hebert studied graduate educational-technology students. Their study is closely related to my topic, but that group may not represent a typical undergraduate class.

Ethics changed my project too. After my instructor pointed out that private chat messages would require permission from everyone involved, I decided not to collect screenshots. I used semi-structured interviews, removed course names, and labeled participants P1 through P5. In the Analyzing Primary Data response, I also wrote about waiting to create codes, including exceptions, and avoiding claims that a small sample cannot support. The final essay explains that five interviews cannot represent every college student. Together, these artifacts show where my evidence came from and what it cannot prove.

04

Outcome

Research Genre Production

Produce writing that navigates choices and constraints in public and/or academic research genres that matter to specific communities.

The proposal, bibliography, and field essay all focus on the same project, but each one required a different kind of writing. In the Initial Research Proposal, I introduced a question and suggested methods for research I had not completed yet. In the Annotated Bibliography, each entry needed both a summary and an evaluation. The CARS exercise gave me a basic order for the field essay’s introduction: explain what earlier researchers have studied, point out what they have not covered, and then state my own question.

For the Investigative Field Essay, I used Introduction, Methods, Findings, Discussion, Conclusion, and Works Cited headings. I separated what the participants said from my interpretation of their answers so readers could tell the difference. The Discussion then connects the interview patterns to genre, audience, authority, and the pressure students may feel when asking questions. Writing about the same topic in several forms helped me see why genres have different rules. Those rules are useful when they help a reader know what kind of information to expect in each section.

05

Outcome

Contributing Knowledge

Draw conclusions from primary evidence and place that work in conversation with other source materials.

The five interviews gave me information that the published research could not provide on its own. I spoke with four friends who are current or recent college students and one classmate, all of whom had used student-run class group chats. I labeled parts of their answers with codes such as assignment clarification, deadline checking, reactions, professor avoidance, reassurance, misinformation, humor, and notification stress. I then grouped those codes into four findings: quick clarification, participation without frequent posting, emotional support, and problems involving accuracy, boundaries, and academic integrity.

In the Discussion, I compare those patterns with the sources from my annotated bibliography. Lauricella and Kay helped me understand why students communicate differently with classmates and professors. Baron et al. and Hrastinski gave me a way to discuss reactions and quiet reading as participation. Gronseth and Hebert helped with both the benefits of community and the problem of constant notifications. From those comparisons, I argue that students often use class chats to restate official instructions in more familiar language and ask questions with less pressure. I am not claiming that five interviews represent every college student. They show what happened for this group and give a starting point for a larger study.

06

Outcome

Revision

Negotiate differences in and act with intention on feedback from readers when drafting, revising, and editing writing.

Before this course, I probably would have called grammar corrections and word changes “revision.” The Revision vs. Editing assignment helped me separate the two. Revision can change the claim, organization, evidence, or explanation, while editing deals with sentences, citations, and formatting after the larger decisions are made. Draft 1 of my field essay already contained the full research project, but it repeated some ideas and did not explain several parts of the method clearly enough.

Between Draft 1 and Revision 1, I defined “student-run class group chat” earlier, made the main claim more specific, explained how I selected participants and coded the interviews, and separated Findings from Discussion. I also added a section about students restating official instructions in peer language, discussed the study’s limits in more detail, and rewrote the conclusion around the research question. I left nine margin comments in the revised PDF so readers can see where and why I made the changes. The July 26 version has a different argument and organization. I still need to complete the final sentence-level editing and citation pass before July 31.

Development · 03

Project Timeline

  1. 01

    Jul 06

    Choose the question

    Decide to study how students use class chats for questions and support.

  2. 02

    Jul 12

    Research the topic

    Compare four sources on messaging, participation, and peer support.

  3. 03

    Jul 15

    Narrow the focus

    Focus on chats created by students, not messaging spaces run by instructors.

  4. 04

    Jul 16–19

    Interview and code

    Interview five participants and group their answers by recurring ideas.

  5. 05

    Jul 19–26

    Draft and revise

    Use those patterns in Draft 1, then explain nine larger changes in Revision 1.

Evidence · 04

Artifact Index

Three major assignments, three minor assignments, two process reflections, and the digital portfolio itself.

01

Major · Gordon Rule

Initial Research Proposal

My original question, its connection to Writing Studies, and my first plan for primary research.

Jul 06
02

Major · Gordon Rule

Annotated Bibliography

Four scholarly sources, with a summary and evaluation of each one.

Jul 12
03

Major · Gordon Rule

Investigative Field Essay

The July 26 revision, based on five interviews, with notes on nine changes from Draft 1.

Jul 26
04

Process

CARS Model Introduction

An introduction organized around earlier research, what it leaves out, and my question.

Jul 15
05

Reading Response

Analyzing Primary Data

My original plan for coding, anonymity, recurring patterns, and the limits of my evidence.

Jul 13
06

Reading Response

Genre and Discourse Communities

An analysis of how students ask for assignment clarification in class chats.

Jul 27
07

Process Reflection

Revision vs. Editing

My explanation of how revision differs from sentence-level editing.

Jul 24
08

Process Reflection

Mid-Project Reflection

A check-in on how my question changed and what I still needed to do.

Jul 20
09

Digital Composition

ePortfolio Design Reflection

Why I organized the site around course outcomes, assignments, and the order of the project.

Jul 17–28

Revision · 05

Comparing the Two Drafts

The biggest changes were to the claim, organization, explanation of the research method, and conclusion.

Draft 1 · July 19

A complete draft with gaps to fix

  • I use the key term before I fully define it.
  • Findings and analysis share one section, which causes some repetition later.
  • I do not explain the convenience sample or coding choices enough.
  • The conclusion summarizes the topic without directly answering the research question.
Download Draft 1 ↓

Revision 1 · July 26

A more specific claim and clearer sections

  • I define the genre in the opening paragraph and follow the CARS model more closely.
  • I separate the four findings from my interpretation in the Discussion.
  • I explain participant selection, anonymity, open coding, and the limits of the study.
  • I add nine margin comments that point out what changed and why.
Read the revision map ↗

Closing · 06

Why I Chose These Pieces

I chose these nine pieces because each one shows a different part of the project. The proposal contains my original question and the instructor feedback that changed my method. The bibliography shows how I chose and evaluated sources. The CARS and primary-data responses contain planning that I later used in the field essay. The genre response connects the topic to one of the main ideas from the course, and the two field-essay drafts show exactly what I changed between versions.

When I compare the early and later work, three differences stand out to me. I began taking ordinary writing more seriously, I became more careful about keeping my claims within the evidence, and I started treating revision as part of developing the paper instead of a final cleanup. The site keeps all of the assignments in one place, but its main purpose is to show how my question and my thinking changed during the semester.